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Regulation

Casinomeister launches new Player Arbitration Summary feature

Tracking submitted complaints in real-time, providing transparency and insight into the complaint resolution process.

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casinomeister player arbitration summary page screenshot

Casinomeister, the leading watchdog and player advocacy website for online casinos, has unveiled its groundbreaking feature, the Player Arbitration Summary. This innovative addition sets Casinomeister apart from its competitors by offering unparalleled transparency and insights into the complaint resolution process.

Proud history

For more than 20 years, Casinomeister has been at the forefront of the online gambling industry, providing a platform for players to voice their concerns and seek assistance in resolving disputes with online casinos.

Tracking complaints

The introduction of the Player Arbitration Summary takes this commitment to a whole new level by making certain aspects of the complaints system public. This allows visitors to track the progress of all submitted complaints in real-time, ensuring transparency and accountability throughout the process.

The Player Arbitration Summary represents a significant improvement over the previous rudimentary complaint tracking lists. With this new system, visitors can effortlessly view the status of each complaint, the parties involved, and the specific steps being taken to address and resolve the issue at hand.

Dedication to player protection

By offering this unique feature, Casinomeister demonstrates its dedication to player advocacy and its determination to hold online casinos accountable for their actions. The transparency provided by the Player Arbitration Summary empowers players and provides them with a valuable tool to assess the responsiveness and fairness of online casinos.

Commenting on the launch of Casinomeister’s Player Arbitration Summary feature, Max Drayman, Casinomeister’s Head of Player Arbitration, said:

We’ve wanted to bring something like this to our player community for some time now.

Our team does a ton of work on player issues behind the scenes, the new Summary pages will now let everyone see and use that information to help navigate the tricky decisions they need make regarding casino sites and jurisdictions.”

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